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Product Brochures

  • HOW LONG DOES CALIBRATION TAKE?
    We work on an 5 -7 working day turn around period, however this can fluctuate during busy periods. Please ask for our current turn around when you contact us for calibration.
  • HOW DO I GET MY EQUIPMENT TO YOU?
    We offer a 48 hour collection and return carriage for the fixed price of £40.00 on all calibration work.
  • HOW MUCH DOES CALIBRATION COST?
    Prices vary depending on your choice of calibration and what it is you are having calibrated. For a full and accurate quote please contact our team who can provide you with a personalised quote.
  • ARE THERE CHOICES OF CALIBRATION?
    We are proud to be able to offer UKAS calibration of several types of equipment, alternatively we also offer a fantastic traceable calibration which is tested against national standards.
  • HOW DO I RESET MY PASSWORD FOR THE CALIBRATION PORTAL?
    Your company have total control of the password for the account. To reset the password simply click reset password on the portal. The password reset will be sent to the control contact for your company.
  • HOW DO I CHANGE THE CONTROL CONTACT FOR THE CALIBRATION PORTAL?
    To change your elected control contact for whatever reason you simply need to email suppport@campbell-associates.co.uk from your company email requesting a change.
  • CAN I REQUEST A PRINTED VERSION OF MY CERTIFICATES?
    We will no longer be printing any certificates for anyone. The portal is there for you to download your certificates and do with as you will.
  • HOW LONG WILL IT TAKE FOR MY CERTIFICATES TO APPEAR ON THE PORTAL?
    The calibration certificates will appear in your folder the day they are completed. You will be notified via email that they are available. It is likely you will see your certificates before you equipment has been returned.
  • WHY CAN I ONLY HAVE 1 CONTACT FOR THE CALIBRATION PORTAL?
    The system is designed to have one storage location per company and your company identification code (XXX999) has been used as your Username. Once you have logged in using the welcome email you will be to amend the following items. Contact Details Contact Email address Company Name and telephone number. Change the password Please note, an email will be sent to the registered email address when certificates are uploaded to your storage area. The storage area is designed as a central storage location for all your calibration certificates. Assigning one storage location per customer ensures all certificates are stored in the same location and accessible by all your staff. You download copies of the certificates to your PC for use in your day-to-day report generation process. There is no need to visit the site each time you need to use a calibration certificate.
  • MY COMPANY HAS BLOCKED WORDPRESS, HELP!
    The calibration certificate portal is a secure website designed using the “WordPress” platform. To ensure the website is secure, no links to “Social Media” sites or “Blogs” are enabled so the site is self-contained and only provides access to your certificates. The portal also links to our standard website FAQ and quotation request functions, to ensure you can access the sites please add the following domains to your approved sites “Whitelist”. https://campbell-associates-certs.co.uk/ https://campbell-associates.co.uk/ If your access is via your company’s server, please as you administrator to add the sites to the server approved domains. Emails from the system will be sent from “WordPress” please ensure your mail server has “WordPress” set as an approved sender.
  • WHAT EQUIPMENT DO WE CALIBRATE?
    We calibrate a vast range of equipment, if you are unsure if we would calibrate yours please contact us to find out. If we can't help we will always try our best to suggest someone that can.
  • DO WE REPAIR EQUIPMENT?
    We do offer a repairs service, if your equipment needs repairs please give our technical sales team a call today to discuss.
  • I'VE LOST MY CERTIFICATE; CAN YOU SEND ME A COPY?
    All certificates are now available on the calibration certificates portal for you to download and print or store however you like.
  • HOW OFTEN SHOULD I GET MY EQUIPMENT CALIBRATED?
    Under the normal noise measurement standards, the maximum calibration interval for test equipment is: Sound Level Meters – every 24 months Sound Calibrators – every 12 months These periods are the recommended maximum intervals but it is the user’s responsibility to decide the calibration interval for each piece of equipment. Most customer’s stay with these recommended periods.
  • UKAS Accreditation
    Accredited to ISO/IEC 17025:2005
  • HOW DO I ACCESS THE CERTIFICATES FOR EQUIPMENT I HAVE HIRED FROM YOU?
    These will be available upon request as it is now by emailing us at hotline@campbell-associates.co.uk
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