Terms and Conditions of Site Services | Campbell Associates‎

The Equipment

Environmental monitoring equipment comprises noise, vibration or dust monitoring units which may be supplied in separate weatherproof cases.
The noise and dust monitoring equipment can be mounted on scaffolding, tripod, brick wall or timber hoarding.
The vibration monitoring equipment can be mounted on either a floor plate or a brick wall.

Customer has full liability for loss and/or damage of the installed equipment inside or outside their site boundary. It is recommended that the customer obtain indemnity insurance to the full value of the equipment installed.
If the installation is performed by Campbell Associates, the equipment will be installed as per the instructions of the customer, according to any drawing given or by any instruction given by site manager.
The customer is responsible for securing the equipment including power cables, fixing brackets and enclosures.

Installation date and time will be agreed with main site contact. If the hirer cancels the installation or decommission booking within 3 days of the scheduled date, a cancellation charge of £250 will be due.
Campbell Associates installation engineers will produce risk assessments and method statements prior to commencing work. These are available to the customer on request.
Customer to provide all installation requirements prior to installation. These include (but are not limited to) mounting requirements, power voltage, and power cable lengths, not to exceed 5 meters.
Customer to provide site induction training requirements as needed.

Customer to conduct all site health and safety briefings and supervision of installation works as required.
Installation location can be agreed prior to or during site visit and must be clear of obstructions, clean and accessible.
Due to the nature of the equipment being installed, Campbell Associates engineers reserve the right to delay or cancel the installation due to adverse weather conditions and/or darkness.
If the customer instructs us to install the equipment outside the site boundary, we will assume the customer has taken all relevant health and safety precautions, carried out a risk assessment and obtained the necessary permissions, including fixing and access permissions. All liabilities remain with the customer and site manager.

Installation engineers are employees of Campbell Associates, are CSCS qualified and have yellow "regular visitors" or green "labourer" CSCS cards.
Campbell Associates installation engineers are not qualified to work in confined spaces or at height. If required, the customer's qualified staff must carry out installations in these areas.

On request, our engineer can train the customer on the basic uses of the hardware and online interfaces.
Unless otherwise instructed, standard alerts based on BS5228 and World Health Organisation will be set. These can be adjusted remotely if required.
The customer should notify us of any limits and alerts required prior to installation, including setup of any connectivity notifications and alerts for the monitors.
The customer must provide a list of users with contact details for alert setup if required.
Customer to contact Campbell Associates if vibration alert is below 3 mm/s.

Telephone or email support will be provided as necessary. Our aim is to respond within 1 working day. Site support can be requested for the standard call-out rate.
If equipment is faulty within warranty, this fee is waived. Hire equipment will be serviced or replaced at no extra cost.
Relocation of equipment on the same site can be done by the client or by Campbell Associates at the standard call-out rate.
Biennial calibration of noise, vibration and dust monitors is required. Hire units will be calibrated free of charge. Purchased units can be calibrated by Campbell Associates upon request.
Regular maintenance (recommended twice per year) is available to ensure equipment accuracy. This includes battery and filter changes and a field calibration. This is not included in the hire contract and is quoted separately.

Customer is responsible for decommissioning the equipment unless otherwise agreed with Campbell Associates.
Only dedicated point-to-point couriers may be used to return equipment. Standard couriers must not be used unless otherwise agreed in writing.
Courier companies are unable to collect from site; returns must be made from an office or residential address.